What is the Customer Perception Check + Fix Plan?

It is a paid diagnostic for service businesses. Production Soup reviews what customers can observe before calling: Google results, reviews, the website, and AI-tool summaries. The output is a plain-English read on where the story breaks, a prioritized fix list, and a 30-minute walkthrough call.

Does this guarantee search rankings or AI recommendations?

No. The check reports observable evidence and recommends practical fixes. It does not promise rankings, AI-output changes, or guaranteed recommendations.

Is the $1,500 credited if I buy the larger build?

Yes. The $1,500 is credited in full against the $7,500 Sales Page + Follow-Up Build if you go ahead.

Customer Perception Check + Fix Plan

They already checked you.

We look at what customers can actually find before they call: Google, reviews, your website, and the AI tools now summarizing businesses in the background.

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Who it is for

Businesses customers research before calling.

If people compare you, read reviews, scan your site, ask around, or let an AI summary do the first pass, your first impression is already working for you or against you.

Your service is good, but the public story is scattered.

Customers see one thing in reviews, another thing on the homepage, and a third thing in search. That is a lot of homework to hand someone who has not paid you yet.

You need the first fix, not a 40-tab marketing treasure hunt.

This is the diagnostic before the build. We show where the story breaks and what should change first.

What you get

A plain read on what customers find, where it breaks, and what to fix first.

01 / Public read

What Google, reviews, your website, and AI tools currently say about you.

We use observable public information: search results, review language, page copy, visible credentials, and tool summaries.

02 / Story break

Where the customer story gets weak, fuzzy, or boring.

We identify what a customer may not understand, believe, or know how to act on.

03 / Fix list

A prioritized list of what to repair first.

Service-page copy, review placement, examples, credentials, CTA path, follow-up, and public evidence gaps.

04 / Walkthrough

A 30-minute call to walk through the read.

You get the report, the why, and the next move without having to decode a strategy mural.

Felt cost

The expensive leak is the qualified person who leaves quietly.

They do not always tell you the story broke. They just keep shopping.

Approval rule

A diagnostic first. Then a decision.

Nothing goes live and nothing gets spent until you say so.

What happens after you click

Three steps. No checkout ambush.

Step 1

Answer 5 questions.

Tell us the service, website, market, main concern, and what a good customer usually needs to believe.

Step 2

We confirm fit and scope.

If the check makes sense, we send the next step. If it does not, we say that plainly.

Step 3

You get the report and walkthrough.

The read shows the public evidence, the perception gap, and the most useful fixes to make next.

Start with the read

Find out what customers are meeting before they meet you.

Send the basics. We will confirm the fit before payment, then build the diagnostic from observable public evidence.

Get started — 5 questions, no payment yet